PRIVACY POLICY
Effective Date: 1st June 2026
Last Updated: 1st June 2026
Welcome to the website of Hometrust Companionship Ltd (“Hometrust”, “we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy in accordance with:
This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website or contact us regarding our companionship and wellbeing support services.
Company Name: Hometrust Companionship Ltd
Business Type: Non-Regulated Companionship & Wellbeing Support Services
Registered in: United Kingdom
Contact Email: hello@hometrustcompanionship.co.uk
Telephone: 024-7722-0347
Website: www.hometrustcompanionship.co.uk
For the purposes of UK GDPR, Hometrust Companionship Ltd is the Data Controller of your personal data.
We may collect and process the following categories of personal information:
When you:
We may collect:
When you use our website, we may automatically collect:
In limited circumstances, you may voluntarily provide information relating to:
We only process this information where:
We use personal data to:
Under UK GDPR, we rely on the following lawful bases:
|
Purpose |
Legal Basis |
|
Responding to enquiries |
Legitimate Interests |
|
Delivering services |
Contract |
|
Website analytics |
Consent / Legitimate Interests |
|
Safeguarding concerns |
Legal Obligation / Vital Interests |
|
Recruitment |
Legitimate Interests |
|
Marketing communications |
Consent |
|
Maintaining records |
Legal Obligation |
Where Special Category Data is processed, we rely on additional lawful conditions under Article 9 UK GDPR.
Our website may use cookies to:
We may use:
Non-essential cookies will only be used with your consent through our website cookie banner.
Users can control cookie settings through their browser preferences.
We may share personal information with:
We do not sell personal data to third parties.
All third-party providers are required to process data securely and lawfully.
Where website or cloud providers process information outside the UK, we ensure appropriate safeguards are in place, including:
We implement appropriate technical and organisational security measures including:
Despite these measures, no internet transmission is completely secure.
We only retain personal data for as long as necessary for:
Retention periods may vary depending on the type of information involved.
When no longer required, data will be securely deleted or anonymised.
You have the right to:
Requests can be made using the contact details below.
Where services involve young people, we take additional safeguarding and privacy precautions.
Parental or guardian consent may be required where appropriate.
We do not knowingly collect personal information from children through the website without appropriate lawful basis or consent.
As a companionship and wellbeing support provider, we may disclose personal information without consent where necessary to:
Such disclosures will be proportionate and documented appropriately.
We will only send marketing communications where:
You can unsubscribe at any time by:
We do not engage in unsolicited marketing contrary to PECR regulations.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites separately.
If you have any questions about this Privacy Policy or your personal data, please contact:
Hometrust Companionship Ltd
Email: privacy@hometrustcompanionship.co.uk
You have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
We may update this Privacy Policy periodically to reflect:
The latest version will always be published on our website.